What Data We Collect and Why
When you open a qq118 account, we collect the information you provide directly — your name, contact details, and the e-wallet you use, whether that's DANA, OVO or GoPay. We also collect technical data: device type, browser, IP address, and session activity. This helps us verify
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your account, process withdrawals, and flag unusual access patterns on your wallet. We do not sell your personal data to third parties. Data shared with payment processors — including the e-wallet rails you connect — is strictly limited to what those processors need to complete your
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transaction. If you're in Palembang or anywhere else in Indonesia, the same data practices apply uniformly across your account. Retention periods follow what's required under applicable local law; we keep your account records for as long as your account is active and for a period after
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closure as required. Where local law limits how we process certain data, those limits override our standard policy terms. If you have questions about what we hold, you can reach our support team directly through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.